T'was the night before Christmas, and all through the OCC, the phones were ringing and the radios beeping. Our headsets were hung on our heads with care, hoping the radios would finally be clear. The Officers are working, on patrol and on foot, while the dispatchers take calls and coordinate help. My Team Leader in … Continue reading A Dispatcher’s Christmas
Tag: police
“What did you say?” Conversation breakdown…
Have you ever spoke to someone on the phone and thought to yourself, “I have no idea what they just said. What should I say?” My friend, you’re faced with two options: play dumb and pretend you heard them, hoping the rest of the conversation is not about what you didn’t hear; or be honest … Continue reading “What did you say?” Conversation breakdown…
